Returns & Exchanges
At SWISSGEAR, we stand by the quality of our gear; if you are not completely satisfied with your purchase, you may return it in its original condition within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely pack the items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned merchandise, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing